Your security is our priority
At D.Franklin, we guarantee a completely safe and protected online shopping process. We implement the most advanced technologies and adhere to the highest security standards to safeguard your information at all times.
β Certified and updated platform: Our online ordering system complies with current data protection and e-commerce regulations, applying cutting-edge cybersecurity measures.
β Confianza Online quality seal: We hold this leading seal in Spain, ensuring transparency, security, and trust in browsing and shopping.
β PCI-DSS compliance: We protect card payments by complying with the Payment Card Industry Data Security Standard (PCI DSS), ensuring secure payment processing.
β Strong Customer Authentication (SCA): We implement two-factor authentication (2FA) and other SCA methods required by the PSD2 (Payment Services Directive 2).
Advanced data protection
We use advanced security protocols, including:
π SSL/TLS encryption: All sensitive information, such as your name, address, and payment details, is encrypted via TLS 1.3 with AES-256 encryption, preventing unauthorized access.
π Authentication and verification: We ensure that data is only transmitted to secure and certified servers.
π‘ Data integrity: We implement mechanisms to prevent alterations or unauthorized access during data transmission.
Fraud protection
In the unlikely event of fraudulent use of your card, itβs crucial to immediately contact your bank to activate security protocols and ensure your accountβs protection.
If you have any questions or need further information, our customer service team is available to assist you at all times. Your security and trust are our top priority. π