How do I prepare the package for a return? 📦

It's super easy! Just follow these steps:

1. Protect the package: Use proper wrapping to make sure the item arrives in perfect condition. Avoid placing labels or tape directly on the original box, as we won’t be able to reuse it, and the return might be rejected.
2. Include the return receipt: Be sure to place the return receipt you’ll receive via email inside the package. This helps us process your return correctly.
3. Keep the shipping receipt: When you send your package, keep the receipt provided by the shipping carrier. This will allow you to track your package and, if something goes wrong, you’ll be ready to claim.

If you have any questions or need more info, check out our returns portal or contact us directly. We're here to help! 😊